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TYPE DOCUMENT NAME CODE DESCRIPTION
PROCEDURE Audit and Certification Services Procedure P-06 This procedure describes the planning, execution and reporting of certification, recertification, surveillance, transfer, transition and multiple site audits.
PROCEDURE Withdrawal, Suspension, Cancellation and Scope of Certificates P-11 This procedure defines the methods applied for withdrawal, suspension, cancellation, and scope changes of certificates of certified clients.
PROCEDURE Changes Made to the Customer Management System P-15 This procedure defines the method to be applied in changes in customer management systems such as address and scope changes. (Form: Customer Change Request Form – F-034)
PROCEDURE Use of Certificates and Logos P-16 This procedure defines how certificates and accreditation and YBM logos can be used by customers.
PROCEDURE Application Evaluation and Pricing of Services P-17 This procedure explains the methodology followed in preparing service offers in management systems certification services. (Form: Customer Information Form – F-018)
PROCEDURE Objections and Complaints P-19 This procedure defines the method to be followed when the notified requirements are not met or agreed by interested parties.
DOCUMENT ISO 9001:2015 Audit and Documentation Expectations D-07 This document provides reference information for audits conducted according to ISO 9001 Quality Management System requirements.
DOCUMENT ISO 14001:2015 Audit and Documentation Expectations D-32 ISO 14001 Environmental Management System audit and documentation expectations document.
DOCUMENT ISO 27001:2013 Audit and Documentation Expectations D-38 ISO 27001 Information Security Management System audit and documentation expectations document.
DOCUMENT ISO 45001:2018 Audit and Documentation Expectations D-56 ISO 45001 Occupational Health & Safety Management System audit and documentation expectations.
JOB DESCRIPTION Lead Auditor, Auditor and Technical Expert Job Description OEK-16 Job description document for internal and external auditors and technical experts.